Find quick answers to common questions about our services, policies, and processes, ensuring a seamless experience for you.
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We offer online safety training courses for construction and general industry professionals. Our course catalog covers workplace hazards, equipment safety, OSHA-aligned practices, emergency preparedness, and other essential safety topics. Please visit our Courses page to view the currently available programs.
Yes. After completing all required course materials and passing the final exam, you will receive a digital Certificate of Completion with QR-code verification. The certificate can be downloaded, printed, and verified online.
Most of our courses are designed for both new and experienced workers and do not require previous training. Any course-specific prerequisites will be clearly stated on the course page before enrollment.
Select a course from our catalog, click the enrollment or purchase button, and complete the secure checkout process. After payment is confirmed, the course will be added to your account and you can begin training.
Course access remains available for 180 days from the date of enrollment, including after completion. We recommend reviewing and completing all materials before the access period expires.
Course changes are reviewed individually and are not guaranteed. If you selected the wrong course, contact our support team as soon as possible and do not begin the training. We will review your request according to our terms and course-access policy.
The number of permitted attempts is displayed in the Course Details. For courses limited to three attempts, you may take the final exam once and retake it two additional times. If all permitted attempts are unsuccessful, the course must be purchased and completed again.
We accept major credit and debit cards through our secure online payment system. Available payment options are displayed during checkout. Payment information is processed by our payment provider and is not stored directly on our website.
Course purchases are non-refundable once access to the digital training materials has been provided, except where otherwise required by applicable law. Please review the course description and requirements carefully before purchasing.
All courses are delivered online and are self-paced. You can complete the training at a convenient time and location during your course-access period. These courses do not replace employer-required, site-specific, or hands-on training when such training is required.
Yes. Courses can be accessed on most modern smartphones, tablets, laptops, and desktop computers. For the best experience, use a stable internet connection and the latest version of a supported web browser.
Yes. For assistance with account access, payments, course navigation, technical issues, or certificates, contact us at support@yoursafetycourse.com. Please include your full name, account email address, and course title so we can assist you efficiently.
